Managers & supervisors lead by example
Managers and supervisors have an increased responsibility to report concerns and help ensure their teammates are heard
If you’re a manager or supervisor, you have an increased responsibility to educate your team on our Code, lead by example and uphold AppFolio’s high standards of ethical conduct. You should foster an open-door policy and encourage your teammates to come forward any time with ethical concerns.
If one of your employees reports a complaint to you in confidence, you must promptly consider the information and notify Human Resources or the Compliance & Ethics team. Failing to do so may result in disciplinary action.
Supervisors and managers should also regularly discuss compliance and ethics issues with their team members to help them spot issues in their everyday roles.
Tips:
- Become familiar with our Code and policies as well as all relevant portions of AppFolio’s Manager Playbook. If you’re unsure about next steps, contact HR or the Compliance & Ethics Team
- Keep an open door and dialogue with your teammates
- Educate your team on how to spot red flags when they are carrying out their responsibilities
Key Takeaways
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Supervisors and managers have an increased responsibility to uphold the Code and speak up when violations may have occurred.
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Keep an open door and dialogue with your teammates.
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We’re in this together – if you’re unsure about next steps, the HR or Compliance & Ethics Team will provide you with additional guidance and resources.
Frequently asked questions
A: As a manager, you are responsible for escalating all concerns brought to your attention by any employee – even if the employee is outside of your direct reporting line. Bring the complaint directly to HR or the Compliance & Ethics Team for guidance on next steps.
A: Reporting a problem is always better than staying quiet. Encourage teammates to come forward with their concerns, even if they’re unsure. If the complaint is unsubstantiated after an investigation is complete, reporting the concern is still the right thing to do. Remember – you or your teammates will never be retaliated against for reporting any concern in good faith.